New Website Makes It Easier for Customers to “Ask Oncor”

From the release:

“As a direct result of customer suggestions and input, Oncor recently launched a revamped AskOncor.com website that offers customers an easier and more streamlined way to get the information they desire. The company simultaneously launched a new Spanish version of the website called PreguntaOncor.com. The improved websites include search capabilities, detailed information about Ask Oncor events and mobile-friendly versions for smart devices.

‘Our focus is on delivering quality customer care and being a trusted advisor to the 7 million people we serve,” Oncor Senior Vice President and Chief Customer Officer Brenda Jackson said. “We want our customers to turn to us for help. The website improvements incorporate user feedback and will make AskOncor.com a more useful and helpful site for our customers.’”

Full release

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